Shipping & Returns

Shipping & Returns

 

Our team will pack your order into one of our beautiful Cinderella Me shoe boxes. This will then be put into an outer box and then into a FedEx bag for delivery to you. Included in this package will be a pre-labelled return bag.

You will receive a reminder email from us two (2) days before the due return date to remind you to contact us and we will arrange the collection. This can be from an alternative address - just email and let us know.

All you have to do is return the Product to us in the original packaging using both boxes and the return FedEx bag (the boxes are considered part of your order). Please place the boxes inside the return FedEx bag - the return label address will already be attached. Let us know where the package is to be collected from and Cinderella Me will organise the rest.